Terms of Use

Stone Fireplaces, LLC
An Illinois Limited Liability Company
Email: [email protected]
Phone: 888-652-0106
Website: artisankraft.com

Last Updated: 2026

Welcome to the website operated by Stone Fireplaces, LLC ("we," "us," or "our"). Stone Fireplaces, LLC, an Illinois limited liability company, is the sole legal entity responsible for all products and services described herein. Stone Fireplaces, LLC may operate or market under one or more trade names or brands, including "Artisan Kraft." Any such trade names or brands are not separate legal entities and are not parties to these Terms of Service. All purchases and transactions conducted through our website are exclusively with Stone Fireplaces, LLC. No claim, action, or proceeding arising out of or related to these Terms of Service may be brought against any trade name, brand, or licensor under which Stone Fireplaces, LLC operates.

We provide this website, along with its information, tools, products, and services, to you, the user (or buyer), subject to your acceptance of the following terms, conditions, policies, and notices.

By accessing or using our website, you acknowledge and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website.

Accessibility. These Terms of Service are available in an accessible format upon request. If you require these Terms in large print, audio, or another alternative format, please contact us using the information in Section 23.

1. Geographic Scope and Jurisdictional Limitations

This website is operated from the United States by Stone Fireplaces, LLC, an Illinois limited liability company. Our website is designed to serve users and customers located in the United States and Canada.

1.1. Website Checkout — United States Only

Our e-commerce checkout is available only to customers with billing and shipping addresses in the United States. Users located outside the United States are not able to complete a purchase through the website checkout.

1.2. Orders From Canada and Other Locations Outside the United States

We serve customers in Canada, and may serve customers in other locations outside the United States (for example, destinations in the Caribbean), on a case-by-case basis through a separate direct-order process only. Such orders are not placed through the website checkout. Customers outside the United States who wish to purchase our products must contact us directly by email at [email protected] or by phone at 888-652-0106. Any such sale will be documented by an invoice or written agreement incorporating our Terms & Conditions of Sale (and any additional terms we require), which must be accepted in writing prior to any order being accepted. We reserve the right, in our sole discretion, to decline any such inquiry or order for any reason.

1.3. European Union, EEA, and United Kingdom

This website is not directed to, marketed to, or intended for users or customers located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK). We do not advertise to those jurisdictions, do not offer the website in EU/EEA languages, do not transact in Euros or other EU/EEA currencies, and do not use analytics or advertising tools that target users in those jurisdictions. EU, EEA, and UK residents are not able to complete a purchase through the website checkout. If an EU, EEA, or UK resident wishes to inquire about purchasing our products, they must contact us directly by email or phone; any such transaction will be handled through the separate direct-order process described in Section 1.2 and will require written acceptance of applicable terms prior to order acceptance.

1.4. Access From Outside the United States and Canada

Users who access the website from outside the United States or Canada do so on their own initiative and at their own risk, and are solely responsible for compliance with all applicable local laws of the jurisdiction from which they access the website. By accessing the website from outside the United States or Canada, you acknowledge that (i) any personal information you voluntarily submit will be transferred to, stored, and processed in the United States under United States law, and (ii) we make no representation that the website or any products or services described on it are appropriate, available, or lawful for use outside of the United States and Canada.

We reserve the right, in our sole discretion, to refuse service, decline orders, or restrict access to the website or checkout from any jurisdiction.

2. Acceptance of Terms

By accessing or using our website, placing an order, submitting payment, signing an invoice, or otherwise proceeding with a transaction, you acknowledge and agree to be bound by these Terms of Service and our Terms & Conditions of Sale, which are incorporated herein by reference.

2.1. Methods of Acceptance

Acceptance may occur through one or more of the following methods:

(a) Accessing or using our website;
(b) Creating an account;
(c) Submission of payment in full or partial payment as agreed in writing;
(d) Execution of a written agreement or invoice;
(e) Email confirmation or written approval of an order;
(f) Reply to an invoice or order email confirming specifications, dimensions, pricing, or any other order details;
(g) Providing a phone number that authorizes transactional text messaging;
(h) Use of any website checkout process incorporating these Terms.

2.2. Binding Agreement

These Terms form a legally binding agreement upon acceptance. If you do not agree to these Terms of Service, please do not use our website or Services.

2.3. Authority to Accept

By accepting these Terms, you represent and warrant that you have the legal authority to do so. If you are accepting these Terms on behalf of a business, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

2.4. Electronic Signatures (E-SIGN Act)

You consent to the use of electronic signatures and electronic records in connection with your transactions with us. You acknowledge that electronic signatures and records are legally binding and enforceable to the same extent as physical signatures and records under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and similar state and provincial laws.

3. Age Restriction and Minors

Our website and Services are intended for use by individuals who are at least 18 years of age and have the legal capacity to enter into binding contracts. By using our website, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use our website with the involvement and consent of a parent or legal guardian.

We comply with the Children's Online Privacy Protection Act ("COPPA") and do not knowingly collect personal information from children under the age of 13. Under California law, personal information of consumers under the age of 16 is classified as sensitive personal information and is subject to additional protections; we do not knowingly collect personal information from individuals under 16. See our Privacy Policy for more information.

4. User Obligations

As a user of our website, you agree to:

(a) Comply with all applicable federal, state, provincial, and local laws and regulations of the United States and Canada;

(b) Be solely responsible for all activities conducted through your account and for maintaining the confidentiality of your account credentials;

(d) Not attempt to gain unauthorized access to any portion of our website, systems, or networks;

(e) Not use our website to transmit any unsolicited or unauthorized advertising or promotional material;

(f) Not engage in any conduct that restricts or inhibits anyone's use or enjoyment of our website, or which, as determined by us, may harm us or other users;

(g) Not use any automated means (such as bots, scrapers, or crawlers) to access, collect, or extract data from our website without our prior written consent;

(h) Not reverse engineer, decompile, or attempt to derive the source code of any portion of our website or Services.

We reserve the right to terminate or suspend your access to our website at any time, with or without cause, and without prior notice, for any violation of these Terms.

5. Export Controls and Sanctions Compliance

You represent and warrant that:

(a) You are not located in, under the control of, or a national or resident of any country subject to U.S. trade sanctions or embargoes administered by the Office of Foreign Assets Control (OFAC);

(b) You are not listed on any U.S. government list of prohibited or restricted parties, including the Specially Designated Nationals (SDN) List;

(c) You will not use our website or Services in violation of any U.S. or other applicable export control or sanctions laws.

We reserve the right to refuse to process any order or provide any service if we believe doing so would violate applicable export control or sanctions laws.

6. Account Creation and Security

Certain features of our Services may require you to create an account. If account features are made available, the following terms apply:

(a) You must provide accurate, current, and complete information when creating your account;

(b) You must maintain and promptly update your account information to keep it accurate and complete;

(d) You must notify us immediately of any unauthorized use of your account or any other breach of security;

(e) You accept responsibility for all activities that occur under your account;

(f) You may not share your account with or transfer your account to any other person;

(g) You may not create an account using false information or impersonating another person.

We reserve the right to refuse registration, suspend, or cancel an account at our discretion, with or without cause and with or without notice. Upon termination of your account, any pending orders will be completed in accordance with our Terms & Conditions of Sale, and amounts owed will become immediately due.

7. Ownership and Intellectual Property

All content, materials, and intellectual property displayed or made available on our website — including but not limited to text, graphics, logos, images, software, designs, ideas, product descriptions, photographs, and videos — are the sole property of Stone Fireplaces, LLC or its licensors and are protected by applicable United States copyright, trademark, and intellectual property laws, as well as applicable international copyright treaties.

All trademarks, trade names, brands, and trade dress displayed on our website, whether registered or unregistered, are the property of Stone Fireplaces, LLC or its licensors. You may not use any trademarks, trade names, or branding displayed on our website without prior written consent from the applicable owner.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes only. You may not:

(a) Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent;

(b) Use or reproduce any of our designs, ideas, or product images without our prior written consent;

(c) Use any content from our website for any commercial purpose or for any public display, commercial or non-commercial, without our prior written consent;

(d) Remove or alter any copyright, trademark, or other proprietary notices.

All designs and ideas presented on our website are our exclusive property and are protected by applicable intellectual property laws. Unauthorized use may result in legal action, including but not limited to claims for copyright infringement, damages, and injunctive relief.

8. DMCA Copyright Policy

We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, we will respond expeditiously to claims of copyright infringement committed using our website or Services that are reported to our Designated DMCA Agent.

8.1. Notice of Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website, please send a written notice to our Designated DMCA Agent containing the following information:

(a) A physical or electronic signature of the person authorized to act on behalf of the copyright owner;

(b) Identification of the copyrighted work claimed to have been infringed;

(c) Identification of the material that is claimed to be infringing, with enough detail for us to locate it on our website (including the URL);

(d) Your contact information, including address, telephone number, and email;

(e) A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

(f) A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

8.2. Designated DMCA Agent

Written DMCA notices should be sent to our Designated DMCA Agent:

Email: [email protected]
Subject line: "DMCA Notice"

Our Designated DMCA Agent is also registered with the U.S. Copyright Office.

8.3. Counter-Notification

If you believe that material you posted was removed or access to it was disabled by mistake or misidentification, you may submit a counter-notification to our Designated DMCA Agent containing the information required by 17 U.S.C. § 512(g)(3).

8.4. Repeat Infringer Policy

We reserve the right to terminate the accounts of users who are determined to be repeat infringers of copyrights or other intellectual property rights.

8.5. Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be subject to liability for damages.

9. Feedback and Suggestions

If you provide us with any feedback, suggestions, comments, ideas, or recommendations about our website, products, or Services ("Feedback"), you grant Stone Fireplaces, LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and exploit such Feedback for any purpose, including improving our products and services, without any obligation or compensation to you. You represent and warrant that you have the right to provide such Feedback.

10. Ordering and Payment

When you place an order through our website checkout, you are making an offer to purchase the item(s) in your order from Stone Fireplaces, LLC. Website checkout is available only to customers with billing and shipping addresses in the United States. We reserve the right to refuse or cancel any order for any reason, including but not limited to errors or omissions in pricing, availability, or product information.

10.1. Payment Processing

Orders placed through our website checkout are paid in full at the time of purchase in U.S. dollars. Payments are processed by our third-party payment processor, Stripe, using the payment methods offered at checkout (which may include major credit cards and digital wallets such as Google Pay). Payment processing is subject to Stripe's terms of service and privacy policy. We do not receive or store full payment card numbers.

10.2. Credit Card Processing Fee

Where payment is made by credit card, a credit card processing fee may be applied. This fee is calculated and applied automatically through a third-party surcharge compliance service (Yeeld) in accordance with card network rules and applicable U.S. state and Canadian provincial law. The fee will not exceed our actual cost of card acceptance or the maximum amount permitted by the applicable card network or applicable law, whichever is lower; will be disclosed to you before you complete payment and itemized on your receipt; applies to credit card transactions only and is never applied to debit or prepaid cards; and is not applied in jurisdictions where credit card surcharging is prohibited. You may avoid the fee by paying by check, wire transfer, or ACH on direct orders.

10.3. Sales Tax

Applicable sales tax, if any, is calculated automatically at checkout or on your invoice using a third-party tax compliance service, based on our collection obligations under applicable law at the time of your purchase.

10.4. Terms of Sale

All sales are subject to our Terms & Conditions of Sale, which govern payment requirements, custom orders, cancellations, refunds, and all other aspects of your purchase. By placing an order, you acknowledge that you have read and agree to those terms.

For inquiries about purchasing from Canada or other locations outside the United States, please contact us directly as described in Section 1.2.

11. Shipping and Delivery

Orders placed through our website checkout are shipped to destinations within the United States. Orders from customers in Canada or other locations outside the United States are handled through the direct-order process described in Section 1.2. Delivery times may vary depending on the item(s) you ordered and your location. We will use commercially reasonable efforts to deliver your order within the estimated delivery timeframe, but we cannot guarantee delivery dates.

Shipments are made by a third-party carrier via LTL freight. Please review our full Terms & Conditions of Sale for complete shipping, delivery, and damage reporting requirements, including the requirement to note visible damage on the delivery receipt at the time of delivery and to report concealed damage or missing pieces within five (5) business days of delivery.

Customs, Duties, and Tariffs. For orders shipped to Canada and for any international orders handled through our direct-order process, Buyer is solely responsible for all customs duties, import duties, taxes (including general sales tax, value-added tax, harmonized sales tax, and any similar taxes), tariffs, brokerage fees, customs clearance fees, and any other charges assessed by any customs or governmental authority. See our Terms & Conditions of Sale for full details.

You are advised not to commit to an installation schedule with a third party until you have received delivery of your product and have inspected it for damage or missing pieces.

12. Returns and Refunds

ALL SALES ARE FINAL. Due to the custom, made-to-order, and high-value nature of our products, we do not accept returns and do not provide refunds. Any exception is made solely at our discretion, on a case-by-case basis, and only in writing. Please review our full Terms & Conditions of Sale for complete details.

Nothing in this section limits any rights that may not be waived under applicable consumer protection laws of the United States (including California, Virginia, Colorado, Connecticut, Utah, Texas, and other applicable states) or Canada.

13. Disclaimer of Warranties

Our website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied. We do not warrant that our website or Services will be uninterrupted, error-free, or free of viruses or other harmful components.

13.1. Site Availability

We do not guarantee that our website will be available at all times. We may suspend, withdraw, discontinue, or change all or any part of our website without notice for maintenance, updates, technical issues, or any other reason. We will not be liable if, for any reason, our website is unavailable at any time or for any period.

13.2. Accuracy of Information

We make no warranties or representations regarding the accuracy, completeness, or reliability of any content or materials on our website. By using our website, you acknowledge that any reliance on such information is at your own risk.

We cannot guarantee that the information made available on this site is always accurate, current, or complete. The content presented on this site is intended for general informational purposes only and should not be solely relied upon as the basis for making any decisions. We strongly recommend consulting primary, more accurate, complete, or timely sources of information before making any significant decisions.

We reserve the right to modify the contents of this site at any time without prior notice. It is your responsibility to regularly review any changes or updates made to our site.

13.3. Third-Party Services

Our website and payment flows rely in part on third-party service providers, including our payment processor (Stripe), surcharge compliance service (Yeeld), sales tax compliance service, and analytics providers (Google Analytics). We do not warrant the availability, accuracy, or performance of third-party services, and we are not liable for interruptions, errors, or failures attributable to third-party services, except to the extent liability cannot be excluded under applicable law.

13.4. Implied Warranties Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some jurisdictions, including certain U.S. states and Canadian provinces, do not allow the exclusion of implied warranties in certain circumstances, so some of the above exclusions may not apply to you.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded or limited under applicable law, including applicable consumer protection laws of the United States or Canada.

14.1. Exclusion of Damages

To the fullest extent permitted by applicable law, in no event shall Stone Fireplaces, LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of our website, services, or any products procured through our services.

14.2. Legal Basis of Liability

These limitations of liability apply to all claims, whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

14.3. Maximum Limitation of Liability

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted — including certain U.S. states and Canadian provinces — our liability shall be limited to the maximum extent permitted by applicable law.

14.4. Cap on Liability

To the extent liability cannot be fully disclaimed, our total aggregate liability to you arising out of or in connection with your use of our website or Services shall not exceed the greater of (i) the amount you paid to us in the twelve (12) months preceding the claim, or (ii) one hundred dollars ($100.00).

15. Reliance and Accuracy Disclaimer

Any and all reliance you place on the content or material presented on this site is done at your own risk. We do not accept any liability or responsibility for any loss or damages arising from your reliance on the material provided on this site.

This site may also contain historical information that is not current. Such historical information is provided for reference purposes only. We reserve the right to modify the contents of this site at any time without prior notice and have no obligation to update any information on our site.

By using our website, you acknowledge and agree that it is your responsibility to independently verify the accuracy, completeness, and timeliness of any information obtained from our site and to seek professional advice as necessary.

16. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or assume any responsibility for the content, products, or services offered by third parties. Your interactions with third-party websites are governed by their respective terms and policies.

16.1. No Control Over Third Parties

We do not have control over external third-party websites and are not responsible for examining or evaluating the content, accuracy, or availability of such sites.

16.2. No Warranty or Liability

We do not provide any warranty or guarantee, nor do we assume any liability or responsibility, for any harm, damages, or issues that may arise from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

16.3. Review Third-Party Policies

Before engaging in any transaction with a third party, we strongly encourage you to carefully review their policies and practices. It is your responsibility to fully understand and accept the terms and conditions set forth by the third party before proceeding with any transactions.

16.4. Contact Third Parties Directly

For any complaints, claims, concerns, or questions regarding third-party products or services, please direct your inquiries to the appropriate third party.

16.5. Social Media

We maintain pages and profiles on third-party social media platforms, including Pinterest, Instagram, Facebook, X, Houzz, and Google (including our Google Business Profile). Links to those pages are provided for your convenience. Your use of, and interactions on, those platforms — including any content you view, post, or share there — are governed by each platform's own terms of service and privacy policy, not by these Terms. We are not responsible for the content, policies, or practices of any social media platform, or for content posted by other users on those platforms.

If you tag us, mention our products, or use our branded hashtags in content you post publicly on social media, you grant Stone Fireplaces, LLC a non-exclusive, royalty-free license to share, repost, or feature that content on our own social media channels and website, with attribution to your account, consistent with the platform's sharing features. If you would like content featuring you removed from our channels, contact us at [email protected] and we will remove it within a reasonable time.

17. Privacy, Data Collection, and Communications

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference and can be found at artisankraft.com. By using our website, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.

17.1. Third-Party Service Providers

We use third-party service providers in the operation of our website and business, including Stripe (payment processing), Yeeld (credit card surcharge compliance), a sales tax compliance service, Google Analytics (website analytics), and Google Workspace (business operations and email). These providers may process certain personal information in connection with the services they provide to us, as described in our Privacy Policy.

17.2. U.S. State Privacy Rights

If you are a resident of a U.S. state with an applicable consumer privacy law (including California under the California Consumer Privacy Act/California Privacy Rights Act, Virginia, Colorado, Connecticut, Utah, Texas, and other applicable states), you have certain rights regarding your personal information. To exercise your state privacy rights, please contact us at [email protected]. See our Privacy Policy for full details on your rights and how to exercise them.

17.3. Canadian Privacy Rights (PIPEDA)

If you are located in Canada, your personal information is collected, used, and disclosed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. See our Privacy Policy for full details.

17.4. Electronic Communications Consent

By transacting with us or creating an account, you consent to receive communications from us electronically, including by email. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional email communications at any time by following the unsubscribe instructions contained in those emails.

17.5. Text Message (SMS) Consent

By providing your phone number to us, you consent to receive transactional text messages from Stone Fireplaces, LLC regarding your order or inquiry, including order confirmations, shipping updates, delivery coordination, installation scheduling, and clarifying questions about your order. Message frequency varies. Standard message and data rates may apply. Reply HELP for help or STOP to opt out at any time. We do not send marketing text messages without your separate express written consent. See our Privacy Policy for additional details.

17.6. Call Recording

You acknowledge that phone calls between you and Stone Fireplaces, LLC may be monitored or recorded for quality assurance, training, and compliance purposes. If you do not consent to recording, please inform the representative at the beginning of the call or communicate with us by email or text instead. Continuing the call after disclosure constitutes your consent to recording.

17.7. Written Communication Required for Order Details

All binding aspects of any order — including pricing, specifications, dimensions, materials, finishes, and order approval — must be confirmed in writing (via email, signed invoice, or written agreement). Phone calls with our representatives are for discussion purposes only; any changes, approvals, or order decisions are not binding unless documented in writing.

18. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, claim, or controversy arising out of or relating to these Terms of Service, our Terms & Conditions of Sale, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA"), rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies for and remains in that court. Consumer disputes will be administered under the AAA's Consumer Arbitration Rules; disputes between businesses will be administered under the AAA's Commercial Arbitration Rules.

Arbitration shall be conducted on an individual basis. For consumer disputes, any in-person hearing will be held at a location determined in accordance with the AAA's Consumer Arbitration Rules that is reasonably convenient to the consumer, and hearings may be conducted by videoconference or telephone where those Rules permit. For disputes between businesses, arbitration shall be conducted in DuPage County, Illinois, or such other location as the parties may mutually agree.

You expressly waive any right to participate in a class action, class arbitration, or representative proceeding. You agree that any claim must be brought solely in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Notwithstanding the foregoing, Stone Fireplaces, LLC may pursue claims in court for unpaid invoices, intellectual property violations, or injunctive or other equitable relief.

If arbitration is found to be unenforceable in a given jurisdiction, disputes shall be resolved exclusively in the state or federal courts located in DuPage County, Illinois.

This Agreement shall be construed and governed by the laws of the State of Illinois, without regard to its conflict of law provisions. You irrevocably waive any claim of inconvenient forum, subject to applicable consumer protection laws of the United States and Canada that may provide additional rights or forums.

19. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be subject to the exclusive jurisdiction of the state or federal courts located in DuPage County, Illinois. You irrevocably waive any claim of inconvenient forum.

You expressly waive the application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) and any laws of any jurisdiction outside the United States or Canada.

Notwithstanding the foregoing, nothing in these Terms limits any rights you may have under applicable consumer protection laws of the United States or Canada that cannot be waived.

As further described in Section 1, our website is intended for use by residents of the United States and Canada, and our website checkout is available to United States customers only. If you access our website from outside these regions, you do so on your own initiative and are responsible for compliance with your local laws.

20. Indemnification

You agree to indemnify, defend, and hold harmless Stone Fireplaces, LLC, its parent, owners, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees (collectively referred to as "Indemnified Parties"), from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:

(a) Your breach of these Terms of Service or the documents they incorporate by reference;
(b) Your violation of any law or the rights of a third party;
(c) Your use of our website or Services in a manner not authorized by these Terms;
(d) Any content, feedback, or information you submit to us or upload through our website;
(e) Your violation of any third party's intellectual property or other rights.

Stone Fireplaces, LLC agrees to promptly notify you of any such claim or demand and provide reasonable cooperation in defending against such claim or demand, at your expense. Stone Fireplaces, LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you shall fully cooperate with Stone Fireplaces, LLC in asserting any available defenses.

This indemnification clause shall survive the termination or expiration of this Agreement.

21. Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any obligations under these Terms that is caused by events outside our reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquakes, pandemics or public health emergencies, war, terrorism, civil unrest, governmental actions, labor disputes, supply chain disruptions, material shortages, transportation delays, utility or telecommunications failures, internet or website outages, cyberattacks, and other events beyond our reasonable control.

22. General Provisions

22.1. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

22.2. Waiver

No failure or delay by us in exercising any right under these Terms shall constitute a waiver of that right. No waiver of any breach shall be deemed a waiver of any subsequent breach.

22.3. Assignment

You may not assign or transfer these Terms of Service or any rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. We may assign these Terms of Service at our sole discretion, including in connection with a merger, acquisition, or sale of assets, without restriction.

22.4. No Third-Party Beneficiaries

These Terms of Service are for the sole benefit of you and Stone Fireplaces, LLC. Nothing in these Terms creates any rights in any third party, except as expressly provided in Section 20 (Indemnification).

22.5. Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

22.6. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Stone Fireplaces, LLC.

23. Notices

If you have any questions or concerns about these Terms, please contact us at:

Stone Fireplaces, LLC
An Illinois Limited Liability Company
Email: [email protected]
Phone: 888-652-0106
Website: artisankraft.com

All formal legal notices to Stone Fireplaces, LLC must be submitted in writing via certified mail or via email to [email protected] with confirmed receipt. Notices to you may be delivered by email to the address associated with your account or order, by posting on our website, or by any other reasonable means.

24. Changes to These Terms of Service

We may modify these Terms of Service at any time by posting the modified terms on our website. We will indicate the date of the most recent update at the top of this page. Your continued use of our website or Services after such modifications will constitute your acceptance of the modified terms. We encourage you to review these Terms periodically.

If we make material changes that affect your rights, we will make reasonable efforts to notify you, such as by posting a prominent notice on our website or sending an email to the address associated with your account.

25. Entire Agreement

These Terms of Service, together with our Terms & Conditions of Sale, Privacy Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and Stone Fireplaces, LLC with respect to your use of our website and Services. They supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

Last Updated: 2026